Introduction and acceptance
We recommend that you print a copy of these terms for future reference.
last modified 20/04/2021
Who are we?
We are BAHH Hospitality Group. We operate a number of websites and brands including The Hen. For a full list of our brands and websites please click here.
Our registered office is Ivy House, Alfred Street, Bath. BA1 2QX, United Kingdom.
You agree to be financially responsible for all charges, fees and other sums of whatever nature which arise out of your use of any of this website.
We amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.
We may also update and change the content of our website from time to time, and in our absolute discretion, to reflect changes to our products and services, our users' needs and our business priorities, amongst other things.
Availability of our site
We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons.
Information on our site
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up to date. The website may contain technical inaccuracies, and typographical and other errors.
We have the right to change the prices of holiday arrangements featured or mentioned on our website at any time without prior notice. If a price is obviously incorrect we will not be bound by it. You must ensure you check all details of the chosen holiday or travel arrangements (including the price) with us at the time of booking.
Use of content
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any pages from our website for your personal or non-commercial use and you may draw the attention of others to content posted on our website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You must not use any part of the content on our website for commercial purposes, without obtaining a licence to do so from us or our licensors.
Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those websites or resources, and we do not accept any liability whatsoever or howsoever arising in relation to any such websites or resources.
Third party content
This website may include information and materials uploaded or provided by third parties. This information and these materials have not been verified or approved by us. The views expressed by other users or third parties on our website do not represent our views or values.
Limitation of liability
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy or completeness of any of the material or information contained on our website or as to the nature, standard, suitability or otherwise of any products or services offered by us or on our behalf. Except as set out above, we shall not be liable for any loss or damage or other sum or claim of any nature whatsoever (direct, indirect, consequential or other) which arises, directly or indirectly, in connection with our website including, for the avoidance of doubt and not by way of limitation, any use of any information or material contained on our website or any inability to access or use them (or delay in doing so).
If any exclusions or limitations contained in these terms are found, in whole or part, to be unlawful, void or for any other reason unenforceable for any purpose, that exclusion or limitation, or the part in question, shall be deemed severable and omitted from these terms for that purpose. Such omission shall not affect the validity, effectiveness or enforceability of the other provisions of these terms.
How we may use your personal information
We will only use your personal information as set out in our privacy statement.
Which country's laws apply?